Customer Service Excellence at Link Mailing Systems

We are committed to providing you with high-quality products and excellent customer service. We understand that sometimes issues may arise with your franking ink cartridges or franking labels purchase, and we are here to help you resolve them quickly and efficiently. Please take a moment to review our no quibble return policy below and find links to register a problem or make a complaint.

We offer high quality alternatives to your original equipment manufacturer’s franking ink cartridges and labels with huge cost savings and great service.

No Quibble Return Policy

At Link Mailing systems, we stand by the quality of our products. If you are not completely satisfied with your purchase of franking ink cartridges or franking labels, we offer a hassle-free, no quibble return policy. You can return any unused and unopened products within 30 days of purchase for a full refund or replacement. Whether you’ve ordered the wrong item or simply changed your mind, we’ve got you covered.

To ensure a smooth return process, please follow these simple steps:

1. Contact Customer Support: If you have any issues or concerns about your purchase, please reach out to our friendly customer support team. They are available to assist you with any questions and provide guidance on the return process. You can contact them through

01925-633885 or

2. Package Your Return: When returning the item, please ensure it is in its original packaging and include a copy of your order confirmation or receipt. This will help us process your return promptly.

3. Return Shipping: Customers are responsible for the return shipping costs unless the return is due to a mistake on our part or a defective product.

4. Refund or Replacement: Once we receive your return and inspect the product, we will process your refund or send you a replacement, depending on your preference and product availability.

Register a Problem or Make a Complaint

We value your feedback and take every customer concern seriously. If you encounter any issues with our products or services and wish to escalate the matter, you can register a problem or make a complaint..

Please click on the links below to access the respective forms:

We assure you that all complaints and problems will be handled with the utmost care, confidentiality, and urgency. Our aim is to provide you with the best experience possible and improve our services based on your feedback.

Thank you for choosing Link Mailing Systems for your franking ink cartridges and franking labels needs. If you have any other questions or require further assistance, please do not hesitate to contact our customer support team.

Your satisfaction is our top priority!

Link Mailing Systems Customer Service Team

“..An absolute first class service from beginning to end. Any queries I have had have been answered straight away and Dawn (Warrington) has been an absolute star and has gone above and beyond for me. Keep up the excellent work!..”

Tracy Nicholson